About Us - Privacy
At PartyGaming, part of the
PartyGaming Group (the "Group"), we respect
your privacy and are committed to protecting
your personal information. We have created
this Privacy Policy to let you know what information
we collect when you use our services at our
online sites (collectively, the "Service"),
why we collect this information and how we
use the collected information.
We may periodically make changes to this
Privacy Policy and will notify you of these
changes by posting the modified terms on our
online site. We recommend that you revisit
this Privacy Policy regularly.
1. Information Collected.
We consider information that may be used to
identify an individual, including, but not
limited to, first and last name, date of birth,
credit card information, home or other physical
address, email address, phone number or other
contact information to be "Personal Information".
You may be asked to provide Personal Information
when you use our website, register for an
account or to use the Service. The Personal
Information that we collect may include information
such as: contact information (including telephone
number), shipping information, billing information,
transaction history, website usage preferences,
and feedback regarding the Service. This information
is held by us on servers based in Gibraltar
and Canada and elsewhere from time to time.
In addition, when you interact with the Service,
our servers keep an activity log unique to
you that collects certain administrative and
traffic information including: source IP address,
time of access, date of access, web page(s)
visited, language use, software crash reports
and type of browser used. This information
is essential for the provision of and the
quality of the Service. We do not collect
Personal Information about you on the Service
without your knowledge.
2. Means of Collecting and Processing
Data. We may automatically collect
certain data as discussed above and receive
Personal Information about you where you provide
such information through the Service or other
communications and interactions with PartyGaming.
We may also receive Personal Information from
online vendors and service providers that
refer you to the PartyGaming site, and from
customer lists lawfully acquired from third-party
vendors. In addition, we may engage the services
of third-party service providers to provide
technical support, process your online transactions
and maintain your online account. We will
have access to any information you provide
to such vendors, service providers and third-party
e-commerce services, and we will use the Personal
Information as set out in section 3 below.
This information may be disclosed only to
our staff and to third parties involved in
the completion of your transactions or in
support of your use of the Service as set
out in section 3 below. We take steps to ensure
that our arrangements with third-party service
providers and online vendors protect your
privacy.
3. Information Use. We use
the Personal Information we collect from you
to deliver our Service, to provide customer
support, to undertake necessary security and
identify verification checks, to process any
of your online transactions, meet certain
business requirements and for any other purpose
related to the operation of the Service. Your
Personal Information may also be shared with
our affiliates, subsidiaries, agents and suppliers
in order to provide the Service and provide
you with promotional offers and information
regarding Group products and services and
in order for the Group to better provide a
range of products and services and improved
customer service. From time-to-time, we may
request information from you via surveys or
contests. Participation in these surveys or
contests is completely voluntary, and, therefore,
you have the choice of whether or not to disclose
such information. Information requested may
include contact information (such as name,
correspondence address and telephone number),
and demographic information (such as zip or
postal code or age). If you choose to participate
in a survey or contest and win, by accepting
any contest prize or winnings from us, you
consent to use of your name and likeness for
advertising and promotional purposes without
additional compensation, except where prohibited
by law. Unless you have elected not to receive
promotional information, we may also use your
Personal Information (including your email
address and phone number) to provide you with
information regarding any similar products,
services and promotions, including other online
gaming products of ours (including online
poker, casino and bingo services) and selected
third parties. We will not sell, lease or
share your Personal Information except as
set forth in this Privacy Policy.
4. Certain Excluded Disclosures.
We may disclose your Personal Information
if required to do so by law, or if we believe
in good faith that such action is necessary
to: (1) comply with any legal process served
on us, any PartyGaming sites or the Service;
(2) protect and defend our rights or property;
or (3) act to protect the personal safety
of users of the Service or the public. If,
in our sole determination, you are found to
have cheated or attempted to defraud PartyGaming
or any other user of the Service in any way
including but not limited to game manipulation
or payment fraud, or if we suspect you of
fraudulent payment, including use of stolen
credit cards, or any other fraudulent activity
(including any chargeback or other reversal
of a payment) or prohibited transaction (including
money laundering), we reserve the right to
share this information (together with your
identity) with other online gaming sites,
banks, credit card companies, and appropriate
agencies.
5. Access. You may 'opt
out' of receiving any promotional communications
either by choosing to opt out where such option
is made available on the PartyGaming sites
or the Service or in an email you receive
from us, or at any time by sending an email,
or by writing to us at Customer Service, WPC
Productions Limited, 57/63, Line Wall Road,
Gibraltar, under number 93313. In addition,
you may contact us at this address if you:
1) want to confirm the accuracy of the Personal
Information we have collected about you; 2)
would like to update your Personal Information
or delete your Personal Information; and/or
3) have any complaint regarding our use of
your Personal Information. If requested, we
will change any information you have provided
to us or mark any information to prohibit
future use, provided that you provide evidence
as we may reasonably require for such changes.
6. Cookies.
Cookies are small text files that are stored
on your computer or equipment when you visit
certain online pages that record your preferences.
We use cookies to track use of PartyGaming
sites. We also may use cookies to monitor
traffic to the site, improve the Service and
make it easier and/or more relevant for your
use.
When do we use cookies?
During the registration process
These cookies will hold information collected
during your registration and will allow us
to recognize you as a customer and provide
you with the services you require. We may
also use this data to better understand your
interests while online and to enhance your
visits to our online sites.
On our website
For visitors to our website, we use cookies
to collect information. Our servers use two
different types of cookies:
A 'session-based' cookie: This type of cookie
is only allocated to your computer for the
duration of your visit to our website. A session-based
cookie helps you move around our website faster
and, if you're a registered customer, it allows
us to give you information that is more relevant
to you. This cookie automatically expires
when you close your browser.
A 'persistent' cookie: This type of cookie
will remain on your computer for a period
of time set for each cookie.
Cookies allow us to:
- Better understand your preferences and
offer you more relevant promotional offers
- Identify your preferences when customizing
content or functionality for you
- Confirm you are a registered user and
save your login details when accessing certain
services on our website
- Collect statistics on the use of our services
- We may also use cookies and web beacons
to ensure that our mailing tools are working
properly
How
can I refuse or opt out of cookies?
You have the ability to accept or decline
cookies. Most web browsers automatically accept
cookies, but, if you prefer, you can usually
modify your browser setting to decline cookies.
If you choose to decline cookies, you may
not be able to experience all of the interactive
features on the PartyGaming sites.
If you wish to block cookies, please follow
the relevant link below for instructions.
http://www.microsoft.com/windows/ie/default.mspx or http://help.netscape.com/default.jsp
7. Consent to Use of Electronic Service
Providers. In order to play real
money games on the Service, you will be required
to send money to and receive money from us.
We may use third party electronic payment
processors and/or financial institutions ("ESPs")
to process such financial transactions. By
accepting this Privacy Policy, you consent
to Personal Information necessary for the
processing of transactions being shared with
ESPs, including where necessary the transfer
of information outside of your country. We
take steps to ensure that our arrangements
with ESPs protect your privacy.
8. Consent to Security Review.
We reserve the right to conduct a security
review at any time to validate your identity,
age, the registration data provided by you
and to verify your use of the Service and
your financial transactions for potential
breach of our Terms and Conditions of Use
and of applicable law. By accepting this Privacy
Policy, you authorise us, our staff, affiliates,
subsidiaries, agents and suppliers to use
your Personal Information and to disclose
your Personal Information to third parties
for the purposes of validating the information
you provide to us in the course of using the
Services, including, where necessary, the
transfer of information outside of your country.
Security reviews may include but are not limited
to ordering a credit report and/or otherwise
verifying the information you provide against
third-party databases. In addition, to facilitate
these security reviews, you agree to provide
such information or documentation as we may
request.
9. Consent to Use of Anti-Cheating
Software. Our software package -
used to access and use the Service - contains
certain features designed to detect use of
automated programs that enable artificial
(non-human) intelligence to play on our site.
Use of such 'bot' software programs violates
our Terms and Conditions, where we deem it
detrimental to other players. By installing
our software and using the Service, you consent
to our software performing the functions described
in this section. Our software may perform
any or all of the following functions in order
to detect the use of illicit automated programs
and ensure that we maintain a 'cheat free'
environment for all users: (1) scan your list
of active software applications while you
are using the Service; (2) scan your list
of active processes while you are using the
service; and (3) scan the files in your PartyGaming
site-related program folders to ensure that
only 'non-hacked' versions of our software
are being used. If any of the foregoing processes
reveals a suspect application or process,
our software may scan the files associated
with the suspect application or process and
compile a composite mesh (i.e., a profile
that characterizes the files associated with
the application or process) to be matched
against profiles for known illicit automated
programs. Our software will not perform any
random search of large portions of your hard
drive, equipment or files, and it will not
transmit any information to us or to any third
party other than the information necessary
to identify use of illicit automated programs
as described above. Our software will not
alter any files or information on your computer
or other equipment and will not interfere
with the operation of any of your applications.
You may terminate use of our software at any
time by uninstalling the PartyGaming software
package.
10. Security. We understand
the importance of information security and
the techniques needed to secure information.
We store all of the Personal Information we
receive directly from you in a password-protected
database residing within our secure network
behind active state-of-the-art firewall software.
PartyGaming online sites and the Service support
SSL Version 3 with 128-bit encryption. We
take steps to ensure our subsidiaries, agents,
affiliates and suppliers also employ adequate
levels of security.
11. Protection of Children.
The Service is not intended for or directed
at persons under the age of 18 (or the lawful
age in their respective jurisdiction). Any
person who provides their information to us
through any part of the Service represents
to us that they are 18 years of age (or the
lawful age in their respective jurisdiction)
or older. It is our policy to endorse the
Children's Online Privacy Protection Act of
1998 and to use our best efforts to comply
with that Act. This may involve us having
to access and verify your Personal Information.
If we become aware that a minor has attempted
to or has submitted personal information via
the online site, we will not accept this information
and will take steps to remove such information
from our records.
12. International Transfers.
Personal Information collected on the Service
may be stored and processed in any country
in which we or our affiliates, suppliers,
subsidiaries or agents maintain facilities.
By using the Service, you consent to any transfer
of information outside of your country (including
to third countries that may not have been
assessed as having adequate privacy laws).
Nevertheless, we take steps to ensure that
our subsidiaries, agents, affiliates and suppliers
comply with our standards of privacy regardless
of their location.
13. Third-Party Practices.
We cannot ensure the protection of any information
or images that you provide to a third-party
online site that links to or from the PartyGaming
sites or any information collected by any
third party administering our affiliate program
or any other program, since these third-party
online sites are owned and operated independently
of us. Any information collected by these
third parties is not governed by this Privacy
Policy but by the privacy policy, if any,
of such third party. If you have questions
about a third party's information practices,
please read its privacy policy. We assume
no responsibility or liability whatsoever
for the practices, actions or policies of
such third parties, and we are not responsible
for the content or privacy practices of such
online sites.
14. Legal Disclaimer. The
Service operates 'AS-IS' and 'AS-AVAILABLE,'
without liability of any kind. We are not
responsible for events beyond our direct control.
Because of the complex and constantly changing
nature of our technology and business, we
cannot guarantee nor do we represent that
there will be error-free performance regarding
the privacy of your Personal Information,
and we will not be liable for any indirect,
incidental, consequential or punitive damages
relating to the use or release of Personal
Information.
15. Merger. If we should
ever file for bankruptcy or be acquired by
a third party, merge with a third party, sell
all or part of our assets, or otherwise transfer
substantially all of our relevant assets to
a third party, we are entitled to share the
Personal Information and all other information
you have provided through the Service to potential
and subsequent business and merger partners.
16. Consent to Privacy Policy.
By clicking 'Submit' or 'I agree' during the
registration process or by your continued
use of the Service following the posting of
this Privacy Policy (as applicable), you agree
to this Privacy Policy. This is our entire
and exclusive Privacy Policy and it supersedes
any earlier version. This Privacy Policy should
be read in conjunction with our Terms and
Conditions and any additional applicable terms
posted on our online sites. We may periodically
make changes to this Privacy Policy and will
notify you of these changes by posting the
modified terms on our online sites. We recommend
that you revisit this Privacy Policy regularly.
PartyGaming
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